Monday, January 02, 2006

Stupid Fucking Sofa Express

They fucked up. We were told we'd be getting our couch delivered today. So, Chris got up early this morning to call for a time window when they'd be delivering. When he talked to the first person, she said that it was not even listed as being delivered. He then asked for a supervisor. She proceeded to find the order, but our couch and chair were not on the delivery trucks. They left earlier and weren't coming back at all. So, he bitched, saying that it's bullshit we'll have to take a day or half a day off of work so that we could be there for the delivery. She apologized, etc, etc, but that still didn't help things out. So, she ended up getting a delivery date of Wednesday between 5 p.m. and 9 p.m. Great. She did waive the $70 delivery fee, but it still doesn't help, considering we rearranged our living room to accomodate the new furniture. Word of warning - Take a grain of salt with everything Sofa Express tells you if you end up buying there. My advice - Don't buy there.

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